The process of sorting and prioritising cases or problems based on urgency, severity, or likelihood of benefit from intervention

French triage, from trier (to sort, select); originally used in military medicine to prioritise battlefield casualties

Prioritisation Sorting Assessment
Indiscriminate treatment
"The Nyaya Setu AI chatbot performs legal triage by assessing citizen queries and routing complex cases to human lawyers for deeper consultation."

Use in GS-2 answers on governance, technology-enabled service delivery, and judicial reforms. Demonstrates understanding of how AI can optimise resource allocation in public services.

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